Articles tagged “digital”

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Airlines

Hospitality Reimagined: How Southwest Airlines Is Enhancing Business Travel

As the business travel landscape evolves, travel managers face growing pressures to deliver seamless experiences and efficient solutions for their teams. Southwest’s focus on digital tools, personalized service, and hospitality-driven innovations aims to simplify travel management and support a smoother, more flexible journey for business travelers.

Southwest Business + Skift | 4 days ago

Hospitality Reimagined: How Southwest Airlines Is Enhancing Business Travel

Travel Technology

You’ll Soon Be Able to Upload Your U.S. Passport to Google Wallet

Google is making a big step toward a world where a physical wallet is obsolete. And it beat competitor Apple in announcing plans to enable a digital passport.

Justin Dawes | 2 months ago

You’ll Soon Be Able to Upload Your U.S. Passport to Google Wallet
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Travel Technology

New Report: How Hoteliers Can Navigate the Complex B2B Tech Ecosystem

How can hoteliers choose the right tech partnerships amid a plethora of options? A new study from ZS and the American Hotel and Lodging Association (AHLA) provides insights on how to select partnerships strategically and make informed tech investments that achieve results.

ZS + Skift | 2 months ago

New Report: How Hoteliers Can Navigate the Complex B2B Tech Ecosystem

Tourism

Visa’s Digital Payments Data Reveals Asian Travel Trends 

Grasping the shift to digital payments in Asia would be a game-changer for the travel industry. Cashless is the future — think convenience and cool perks!

Peden Doma Bhutia | 2 months ago

Visa’s Digital Payments Data Reveals Asian Travel Trends 
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Airlines

Enhancing Customer Service With the Best of AI and Human Empathy

Delivering seamless digital interactions across every touchpoint is more critical than ever in today’s travel landscape, especially during major travel disruptions. Using AI tools behind the scenes can help travel brands enhance — not replace — human talent and personal empathy.

Teleperformance + Skift | 3 months ago

Enhancing Customer Service With the Best of AI and Human Empathy

Airlines

India Is Trying to Make Air Travel Affordable, But How? – India Report

India's aviation sector is expanding and people from smaller cities are increasingly looking to fly. Keeping airfares in check is key to ensuring that air travel remains accessible to the Indian middle class, particularly as it makes up for about a third of the country's population.

Bulbul Dhawan | 4 months ago

India Is Trying to Make Air Travel Affordable, But How? – India Report

Tourism

India’s Move to Make Payments Easier for International Visitors – India Report

International visitor spending in India in 2023 was 14% below pre-pandemic levels. UPI One World wallet eliminates the need for international travelers to carry currency, and could boost tourism spending in India.

Bulbul Dhawan | 4 months ago

India’s Move to Make Payments Easier for International Visitors – India Report

Airlines

IndiGo Continues Premium Shift: New Digital Upgrades and International Expansion

IndiGo's strategy shake-up is evident as it moves from low-cost basics to premium offerings, with business class, wide-body aircraft, and now in-flight entertainment.

Peden Doma Bhutia | 4 months ago

IndiGo Continues Premium Shift: New Digital Upgrades and International Expansion

Experiences

Singapore Airlines’ Travel Experiences Arm Tackles Payments With New Partnership

By 2024, Asia’s travel and tourism revenue is projected to hit a whopping $326 billion. To cash in on this boom, travel providers need to tackle Asia’s patchwork of payment options.

Peden Doma Bhutia | 4 months ago

Singapore Airlines’ Travel Experiences Arm Tackles Payments With New Partnership

Tourism

Goa Invites Public Suggestions for New Tourism Bill – India Report

Goa is working to position itself as more than just a tourism destination known for its beaches and nightlife. As it seeks to welcome more visitors, the state is taking measures to ensure that the negative impacts of tourism are mitigated - both on the environment and its people.

Bulbul Dhawan | 4 months ago

Goa Invites Public Suggestions for New Tourism Bill – India Report