Skift Take
Wyndham's CEO says its tech investment is paying off. Other travel brands need to up their game.
Wyndham’s tech investment is paying off, the hotelier's CEO said Wednesday. Wyndham Connect is allowing hotel owners to communicate by SMS with hotel guests prior to arrival, for example, and offer them early check-in or the opportunity to order food and beverage upon arrival.
That is driving “thousands and thousands of dollars of extra room revenue” for the typical hotel owner, said Wyndham President and